Water Hydration Association

The WHA is the leading association in the Water Industry. It provides training and information, as well as regulations that help ensure quality to the consumer.

To maintain standards, the WHA has close relationships with the FSA, Environment Agency, Trading Standards and Environmental Health Departments. These relationships help inform their regulations and strict Bylaws which all accredited members must abide by. Part of this is making sure all members are rigorously audited annually, to ensure compliance.

Codes of Practice

As part of our membership, we adhere to the WHA's strict Code of Practice. Some of these include:

Professional Training and Education

Crisis Prevention, Protection and Management

Water Dispenser Electrical and Mechanical Maintenance

Water Dispenser Construction Standards

Water Dispenser Maintenance and Sanitisation

General Health, Hygiene and Safety

How this benefits you

Quality Assurance & Peace of Mind

WHA membership means you can trust you’re receiving water services from a supplier audited against strict Codes of Practice covering hygiene, safety, installation and sanitisation. WHA members are independently audited annually to maintain compliance.

Water is legally classed as a food product, so sourcing it through a WHA accredited supplier assures you that the water and its delivery systems are handled according to rigorous food safety level standards.

Sustainability

In 2017, the WHA created 5 pledges to increase sustainability in the water industry. All members are encouraged to support these pledges to help improve their sustainability too. Some of the ways we comply with these pledges are:

Keeping within a 90 mile radius from our base – this allows us to focus on our customers and reduces the area our vans are travelling.
Recyclable options – we provide a wide range of one time use recyclable cups, lids and stirrers for our customers to purchase. Giving them a more environmentally friendly option for their use. To find out more about the sustainable choices we make, take a look at this page Sustainability
We give back to the local community – The WHA pledges aren’t just about the environment globally. They encourage social sustainability. We give back to a range of charities local to us, including the Newbury Soup Kitchen, Swings and Smiles and Time to Talk. To find out more about the charities we support, click here Charities.

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