Coffee & Water Solutions for Government

Our managed service option provides a planned, proactive maintenance programme to help ensure consistent performance and minimal operational disruption. This includes scheduled servicing visits, preventative maintenance checks, filtration exchanges (where applicable), and mechanical breakdown cover.

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By adopting a managed approach, facilities and property teams benefit from predictable costs and reduced administrative burden, while maintaining high standards of hygiene and equipment reliability across public facing spaces.

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You also receive secure access to our dedicated online ordering portal, available 24/7 for approved consumables and supplies, supporting efficient internal procurement processes.

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For councils and public sector organisations preferring to allocate capital budgets to equipment purchase, this option offers clear asset ownership alongside structured servicing support.

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Each installation includes a 12 month parts and labour warranty, together with planned servicing visits and routine filter maintenance to help uphold operational and hygiene standards. (Mechanical breakdown cover applies within the first year.)

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This model enables organisations to retain full ownership of assets while ensuring equipment remains professionally maintained and fit for purpose in civic buildings and community facilities.

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As with all Crown customers, your team will also have 24/7 access to our secure ordering system, allowing convenient management of consumables and stock across multiple sites.